Welcome to Ultra Carpet and Flooring Company. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
1. General Information
- Ultra Carpet and Flooring Company (“we,” “our,” “us”) provides carpet, flooring, and related installation services.
- By engaging with our services, you (“customer,” “client,” “you”) agree to these Terms of Service and any additional guidelines or rules provided.
2. Services
- We offer sales, delivery, and installation of carpet and flooring materials.
- All services are subject to availability and may vary by location.
- Estimates provided are based on the information you give us; final pricing may change after site measurement or material selection.
3. Payments
- A deposit may be required before services or product orders begin.
- Full payment must be made upon completion of services unless otherwise agreed in writing.
- Accepted payment methods include [list payment methods: cash, credit/debit, bank transfer, etc.].
- Late payments may incur additional fees.
4. Cancellations & Refunds
- Orders canceled before materials are cut, shipped, or installed may be eligible for a partial refund.
- Custom or special orders are non-refundable.
- Service cancellations must be made at least [X] days in advance to avoid fees.
5. Warranties & Guarantees
- Product warranties are provided by the manufacturer.
- Installation services may include a limited workmanship warranty of [X months/years].
- Normal wear and tear, misuse, or damage caused after installation are not covered.
6. Customer Responsibilities
- Customers must ensure the installation site is ready (clear furniture, remove obstacles, provide access, etc.).
- Failure to prepare the site may result in additional service fees or rescheduling.
- Customers are responsible for reviewing product samples before purchase, as colors and textures may vary.
7. Limitation of Liability
- We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or services.
- Our total liability will not exceed the amount paid for the specific service or product in question.
8. Privacy
- We respect your privacy and handle your personal information in accordance with our Privacy Policy.
9. Governing Law
- These Terms of Service are governed by the laws of [Your State/Region].
- Any disputes will be resolved in the courts of [Your State/Region].
10. Changes to Terms
- We may update these Terms of Service from time to time.
- Updated terms will be posted on our website with a new “Last Updated” date.
11. Contact Us
For questions about these Terms of Service, please contact us:
(905) 624 1711 info@ultracarpet.ca